71–75 Shelton Street, Covent Garden, London WC2H 9JQ

21 daysAverage time to let
98%Of asking rent achieved
640+Tenancies under management
0Deposit disputes lost in 2025

Service levels

Three ways to work with us

All fees are quoted inclusive of VAT and agreed in writing before we market. There are no renewal commissions and no withdrawal penalties.

Let only

8% of the annual rent — marketing, accompanied viewings, referencing, right-to-rent checks, tenancy agreement and deposit registration. You take it from move-in.

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Rent collection

10% of the monthly rent — everything in let-only, plus rent demanded, collected, reconciled and paid to you with monthly statements and arrears chasing.

Discuss collection

Fully managed

13% of the monthly rent — the whole tenancy handled: maintenance, contractors, compliance renewals, quarterly inspections, deposit negotiation and check-out.

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A calm, well-presented London living room A cobbled London mews street
24hrMaintenance response

Fully managed

What management actually means here

Not a portal login and an inbox that nobody reads. A named property manager who knows your building, your boiler and your tenant by name.

  • Repairs under £250 authorised instantly so small faults stay small
  • Contractors we have used for years, insured and price-checked annually
  • Quarterly inspections with dated photographs, sent to you the same week
  • Rent paid to your account within one working day of clearing
  • End-of-year income and expenditure statement for your accountant

Compliance

The paperwork that keeps you legal

Lettings law changes constantly. On managed properties we track every certificate and licence and renew them before they lapse — you are simply told what was done.

Safety certificates

Gas safety annually, electrical installation condition report every five years, and portable appliance testing where furnished.

Energy & alarms

Valid EPC before marketing, plus smoke alarms on every storey and carbon monoxide alarms in any room with a fuel-burning appliance.

Deposits & right to rent

Deposit protected and prescribed information served inside 30 days; right-to-rent checks recorded and re-checked where time-limited.

Licensing

We check selective, additional and HMO licensing for the specific borough and street before your property goes live.

Landlord questions

The things landlords ask us first

How do you decide the asking rent?

We look at what has actually let on comparable floors and aspects within the last quarter, not what is currently sitting on the portals unlet. You get the evidence with the figure, and we will tell you plainly if we think a higher number will cost you a void month.

Can I switch to Lewis mid-tenancy?

Yes. We take over management of existing tenancies regularly. We audit the file first — deposit protection, certificates, prescribed information — and tell you what needs fixing before we assume responsibility.

What happens if the tenant stops paying?

Arrears are chased from day one under rent collection and managed services, with a documented escalation path. We also introduce rent-and-legal-protection cover, which pays the rent and funds possession proceedings if it comes to that.

Do you handle overseas landlords?

Frequently. We operate the Non-Resident Landlord Scheme correctly, handle HMRC approval numbers, and pay rent to overseas accounts. Documents are signed electronically, so nothing waits on the post.

Am I tied in?

Management is on a rolling basis with two months’ notice on either side. If we are not doing the job well you should be able to leave, and we would rather earn the renewal.

Book a rental valuation 020 7864 7245